Manage event options, attendee details, capacity, payments, confirmations, changes, reminders, and on-site check-in in one reliable flow.
Conference organisers, training teams, communities, venues, and businesses running recurring events with more complexity than a simple form.
- A registration model for tickets, sessions, and capacity
- Reliable payment and confirmation states
- An attendee list ready for communication and check-in
An event may have ticket types, sessions, meal choices, rooms, time slots, or seats with separate capacity. Decide whether limits apply per order or attendee. Keep reserved, paid, cancelled, and checked-in counts distinct.
An order purchaser and an attendee may be different people. Store contact, accessibility, consent, and session choices against the correct record. Ask only what organisers will use, and restrict sensitive details to relevant staff.
Hold capacity briefly during checkout, then confirm registration only after provider-confirmed payment. Expire abandoned holds and make webhook processing idempotent. A payment success page in the browser is not the final source of truth.
Send the attendee a durable registration reference, event details, calendar link, ticket or check-in code, and a safe way to update permitted fields. Operators need the same record and a complete history of changes.
Write policies before launch. Decide who may cancel, transfer, or receive a refund, and when capacity reopens. A waitlist offer should expire so one unanswered invitation does not block the next person.
Support fast lookup and scanning, prevent accidental duplicate check-in, and record who performed an override. Prepare a cached or printable fallback for poor connectivity, then reconcile changes when the connection returns.
Start with events, ticket or session options, orders, attendees, payments, capacity holds, communications, and check-in events.
Reserve capacity atomically during checkout, expire holds, and confirm only after verified payment while handling repeated webhooks idempotently.
Keep the order buyer and each attendee separate so group purchases, transfers, and personalised communication work correctly.
Use a planned offline or printable fallback and reconcile check-in events later without silently creating duplicates.